If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. If you use a USB hub between the device and the PC, make sure the hub has power. Try using a different USB port on your PC.
Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
Having trouble with a device? Make sure everything is connected properly, the device has power, and that it’s set up correctly.
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